Lodge a Complaint
Credit Corp Solutions aims to provide a high standard of service and deliver a satisfactory experience to all customers. We do also recognize that sometimes things can go wrong. In the event that you feel we have made a mistake, or we could have done something better, we will do our best to reach an appropriate resolution. You may lodge your feedback by completing the feedback form.
We would also like to hear from you when you have had a very positive experience. If you wish to thank a particular Credit Corp Solutions team or provide general feedback, please fill out our online feedback form.
To contact our customer care team please complete the online feedback form here or contact our customer care team directly on: 855-323-1869.
Alternatively you can send a letter detailing your concerns to the following address:
Credit Corp Solutions Inc.
Attention: Customer Care
63 East 11400 South #408
Sandy, UT 84070
You may also contact our Chief Compliance Officer, David Acheatel (Certification Number: P1508-1131), at 63 East 11400 South #208, Sandy, UT 84071. Please be sure to include your full name, address, account number and phone number.
Credit Corp’s complaint process
If you are unhappy about your experience with Credit Corp we suggest you let us know as soon as possible by asking to speak to your Customer Relationship Manager’s supervisor.
If you remain dissatisfied you should contact our Customer Care team on:
A notification will be sent to you within 2 working days to confirm the receipt of your complaint.
If you have any questions or concerns about our findings, or if you require further information or clarification from us, please do not hesitate to contact the Credit Corp Solutions Customer Care team.
If you are dissatisfied with the outcome reached with our Customer Care team, you can lodge your dispute with the Consumer Financial Protection Bureau (CFPB).